Contact Us

Need Help?

What is your return policy?

You can return any unopened product within 30 days for a full refund.

How long is shipping?

Standard shipping usually takes 5-7 business days, expedited options available.

Do you offer product warranties?

Yes, all earbuds come with a one-year warranty covering manufacturing defects.

Can I track my order?

Absolutely, once shipped you’ll receive a tracking number by email.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

How can I contact customer support?

Reach us via live chat on the site or email support@luxear.com anytime.